Contact Sales

USA/Canada - Toll Free: +1-866-221-0634
USA - From abroad: +1-208-327-6494
USA/Canada - Subscription Renewals: +1-866-221-0634

Latin America: +1 512 535 7751
UK: +44 845 399 1124
Ireland: +353 1 6919191
Germany: +49 89 420 95 98 95
France: +33 1 70 61 48 95
Sweden: +46 730 207 871
Benelux: +31 6 25003558
Italy: +39 06-99268193
Israel: +31 6 25003558
Spain & Portugal: + 34 933905461
Other EMEA countries: +353 1 6919191

Australia/NZ: +61 2 42314328
Asia Pacific: +81 3 5843 1140

Contact Us Online »

MySQL High Availability Service

This service can help address the following customer issues:

Is the success of your business placing increasing demands on your database infrastructure?
Are you looking to achieve greater reliability in uptime?
Do you want to use the optimal technology to achieve your performance and reliability goals while minimizing TCO?
Do you want to apply organizational and technological best practices to achieve the highest reliability possible?
Do you want help from someone with high availability expertise?
Do you need a solution quickly?

Sun's MySQL consultants use proven methodologies and expertise in database clustering, replication, fail-over, fault-tolerance and other HA techniques to guide and assist customers. Sun's MySQL consultants can assist customers who purchase this service with the process of designing, testing, deploying and operating a modern database infrastructure that will help them meet their objectives for performance and high-availability. Sun will use commercially reasonable efforts to provide this service.

Learn more about Sun's MySQL consultants »

Sun's MySQL consultants can provide expertise in the following areas:

Online Transaction Processing (OLTP)
Data Warehousing
Online Analytical Processing (OLAP)
Web Portals
Telecommunications Applications

Scope of Work

Sun's Phased Methodology includes:

Architecture & Design
Proof of Concept
Implementation
Configure MySQL or MySQL Cluster to work with HA Technologies (such as DRBD, SAN, Shared SCSI, and Heartbeat), as required.
Best Practice Process for High Availability (including Backup, Maintenance, Monitoring, Password Management, and Escalation )
Go-Live, Verification, Fire Drills
Auditing

A high availability implementation can be realized with either MySQL Cluster or MySQL Pro; the technology can be selected during architecture and design phase.

Deliverables

System Architecture Document - How Customer's System was Designed
Operation Handbook - How to Operate Customer's HA Database Infrastructure, including:
Backup
Escalation
Monitoring
Worst Case Scenarios

Benefits

Help customer quickly realize a solution using HA best practices
Design hardware, software and process to help ensure that customer's HA system really is highly available
Help customer be prepared for most contingencies, so the unexpected doesn't adversely impact customer's system.
Maintain availability
Help customer keep its system running, its users happy, and its revenue flowing

Duration

Starting at 20 Days
Technical Review may specify longer duration, at an additional Per Day charge
Mix of remote/on-site at customer location

Pricing

Please contact the MySQL Consulting Team.

How to Buy

Please contact the MySQL Consulting Team.

Legal Terms

Each customer must also accept the terms and conditions of the MySQL Services Agreement included with the customer's Order Form, or an alternative agreement agreed to in writing by the customer and MySQL or Sun, to receive any MySQL Consulting Services.

View the MySQL Services Agreement »